Easy help desk
Manage all requests in one place.
Create tickets, follow updates, and reply quickly.
Dashboards
4
A simple view for each user type.
Alerts
Slack
Send updates to Slack channels.
Exports
3
Download reports in a few formats.
Main features
Simple tools for your team
Auto ticket numbers
Each ticket gets a clear ID
User roles
Give each person the right access
Private notes
Staff can add notes only staff can see
Activity history
See what changed and when
Tags
Group similar tickets
Slack channels
Send updates to the right channel
Why people like it
- Easy to understand.
- Easy to use on phone and desktop.
- Easy to keep the team updated.